Tested Solutions: Can't Open PNG Files on Windows 10/11? (2023)

One-stop Solution for Various Scenarios and Formats

Image editing can certainly elevate the visual appeal of your photos. However, you will encounter numerous issues while editing your pictures, such as cannot open the file. This is a pity! Brace yourself and click 'Check Now' for help.

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PNG (Portable network graphics) is one of the most popular image file formats out there. It's probably the format your mobile phone or digital camera uses. This article will highlight some of the basic reasons Windows 10 users cannot open PNG files and also provide possible solutions to avoid similar cases in the future.

In this article

01 Know Things Before Repairing Not Opening PNG Files

02 How to Solve "PNG Files Not Opening on Windows 10/11"

03 How to Prevent PNG Files Not Opening on Windows 10/11

Part 1: Know Things Before Repairing Not Opening PNG Files

Here is the deal; what prevents your PNG files from opening might be slightly different from what makes another person's PNG file not open. Naturally, we'll have our way of getting things done. However, for most, communication is the root of all their headaches. With a simple instruction given to a computer, one might be surprised at how accurate and consistent the computer can be. You don't need to be some computer savvy to perform basic programming especially, one that you need personally on a day-to-day basis.

i. Why Can't You Open A PNG File?

The damage may be as a result of the following:

  • When there is a virus in the system's storage device.

    (Video) Fix Images Not Opening On Windows 11 Issue

  • When you frequently resize the png file.

  • Improperly removing the memory card while in use.

  • Trying to open a PNG file with corrupt software.

  • When the png file was not transferred properly, or there was a disruption during the file transfer into your system.

These are some of the reasons for having a corrupted or damaged PNG file. Let's have a look at two common scenarios.

This is crazy but, could it be that you just forgot to assign your photos a default program. Most at times, it's as simple as that. The default program is the program your window uses to access a certain kind of file every time you click to have it open, be it an image, a music file, or a link. A computer needs to be programmed beforehand to be able to process these commands.

Tested Solutions: Can't Open PNG Files on Windows 10/11? (1)

Another possible reason is if the user is operating an outdated version of Windows 10 hence or the app, the default program might not support the file format. The latest versions of programs cannot open relatively old file formats. A version of Windows 10 has been attributed to why PNG files can't be opened.

Furthermore, some applications have different file format specifications i.e. Their standard for a PNG file differs, what works for one might not work for the other. So bear in mind that not all PNG files can be opened across all platforms.

ii. What App Will Open PNG Files?

There are a lot of apps out there that can be used for the PNG file opening. Some of the commonly used apps on windows 10 for PNG file opening are; Microsoft Office, Paint, Picasa Photo Viewer, Windows Photo Viewer, and Photos. All applications are capable of opening PNG files and have different capabilities. You just pick the one you are most comfortable in and best suits your current need. Just remember that what works for Photos might not work for Photoshop as they've different file format specifications.

iii. How to Open PNG Files Usually?

There are several ways to open a PNG file depending on what you need it for. Usually, when you want a PNG file opened, you just locate the file double-click on it. Your default program will take care of the rest. The apps used in PNG file opening have different functionalities ranging from just viewing the image, printing it, editing the image, or burning it to a disk. Also, you could right-click on the said image and just click on the preview for Windows Photos Viewer to display the image for you.

Tested Solutions: Can't Open PNG Files on Windows 10/11? (2)

Part 2. How You Can Solve the Problem of "PNG File Not Opening on Windows 10/11"

In this part, we will be giving you four solutions you can apply to resolve the problem of not being able to open a PNG file on your Windows 10 system. You should be able to view your PNG file after using these solutions.

Solution 1. Run Deployment Image Servicing and Management (DISM)

DISM or System update readiness tool is a command-line tool that can service and manage Windows image files. It is used to fix any component corrupt error in Windows. This is done using a set of commands that mount and extract information about Windows image files and virtual hard disks when they are run. DISM is installed by default on Windows 10.

There are two commands you can send in the process of trying to solve the problem of PNG files not opening using DISM. The command for CheckHealth and RestoreHealth.

Let's see how you can do this.

Step 1. Open Command Prompt

To open the menu with Command prompt, press the "Windows + X keys" at the same time. After this, click on the command prompt option.

Step 2. Check Health and RestoreHealth

For CheckHealth, DISM will check whether there is any corrupt file existing in your system. Type the following command and press "Enter".

  • DISM / Online / Cleanup-image /CheckHealth

    (Video) Can't Open JPG Files in Windows 10 (Solved)

Tested Solutions: Can't Open PNG Files on Windows 10/11? (3)

For RestoreHealth, DISM will automatically repair any corrupt file in your system. Type the following command and press " Enter".

  • DISM / Online / Cleanup-image / RestoreHealth

Tested Solutions: Can't Open PNG Files on Windows 10/11? (4)

Solution 2. Convert PNG File to Another Format

This is the easiest and best among the solutions you can use. All you need to do is to convert the PNG file to another file format using the Microsoft paint app. This is a built-in app for Windows 10. Follow the steps below.

Step 1. Open MS Paint and Select File

You can open the MS Paint by searching "paint" in the search box on the taskbar. After launching the MS Paint, press "CTRL + O" to select and open the png file you want to change the format.

Step 2. Save the File with the New Format

After opening the file, click on the file menu and then Save As. You can then select the file format you want to convert the png file to. You can choose from the options that will be displayed to you (JPEG, BMP, or GIF) or click "other formats" for more options. Clicking any option will save the file automatically in that format.

Tested Solutions: Can't Open PNG Files on Windows 10/11? (5)

Note: Duplicate the png file before converting. This is to ensure that you still have the original copy should in case the new format does not still open. You can then use the duplicated copy for other trials.

Solution 3. Use System File Checker Option in Windows

You may have seen sfc.exe at some point. Or you may have not. It is a simple way of naming the program System file checker. It is an inbuilt utility in Microsoft Windows that you can use to restore corrupted or damaged Windows system files. After running this program, it will scan your system for any broken files and fix them for you.

This is another option you can use to resolve the issue of not being able to open a png file. It takes very simple steps which we'll show below.

Step 1. Login Your Windows

Start your computer and log in to your windows. This will give you access to the Windows menu where you can perform any task you want to.

Step 2. Enter Command Prompt

First of all, search for Run in the search box on the taskbar. This will open the "run Windows" where you will then type cmd and press "OK" or the enter key. This will open the command prompt.

Tested Solutions: Can't Open PNG Files on Windows 10/11? (6)

Step 3. Scan System

Once you at in the command prompt window, type sfc/scannow and press the enter key. This will then scan the whole system for any damaged or corrupted files. If it finds any corrupted file, the system will fix it.

Tested Solutions: Can't Open PNG Files on Windows 10/11? (7)

(Video) Fix Thumbnails Not Showing on Windows 11 (Solved)

Step 4. Restart Your System

After the repair is complete, restart your system and try to open the png file. Your system should be able to open it. If it doesn't, you can try changing the format of the file as we discussed in solution 2.

Solution 4. Repair Damaged PNG File Due to Corrupted Graphic Card Drivers

In this last solution, we will be seeing how you can repair a damaged png file due to corrupted graphic card drivers.

This will be done through the following steps.

Step 1. Restart your computer: This is the first thing you need to do to begin the repair process. This is to ensure the computer has no activity it is performing that may alter the repair. After restarting, insert Windows bootable media. The Windows setup box will appear. Click Next to proceed.

Step 2. You will be shown some options. Just click on "Repair your computer" after which you will click on "Troubleshoot" which will display the troubleshoot screen to you.

Step 3. From this troubleshoot screen, click on "advanced options" which will display the available advanced options from which you will click on the "Command Prompt".

Tested Solutions: Can't Open PNG Files on Windows 10/11? (8)

Step 4. The Command prompt window will then open. Next, type C: and press Enter. After this, type the command BCDEDIT /SET {DEFAULT} BOOTMENUPOLICY LEGACY. Press Enter when you are done typing the above command.

Step 5. You can now Exit the "Command Prompt Window" by entering the EXIT command.

Step 6. After this, go back to the "Choose an option" screen. Here, you will click on Continue to proceed with restarting your system.

Step 7. Press the F8 key while restarting your system to open the advanced boot options. Select the "Safe Mode" option, then press Enter. After this, log on to the account having administrator privileges on the system.

Step 8. Navigate to the Control panel where you will choose the Device Manager and right-click on the graphics driver.

Tested Solutions: Can't Open PNG Files on Windows 10/11? (9)

Step 9. Lastly, Uninstall the selected graphic driver and look for a more trusted graphic driver and install.

Tested Solutions: Can't Open PNG Files on Windows 10/11? (10)

By doing the above actions, your png file should open without difficulty if the initial problem was from the graphic card drivers.

You should be able to fix the problem of a png file not opening on your windows 10.

Let's now move on to the last part of this article.

Relevant Tips:
1. How to Retrieve Google Backup Photos.
2. Difference among PNG, JPG, or JPEG.
3. Repair Corrupted PNG Files

(Video) Can't Open JPG Photos in Windows 11

Part 3. How to Prevent PNG Files Nit Opening on Windows 10/11?

After going through all the solutions you can apply to solve the problem of a png file not opening on Windows 10, we want to take this time to tell you some practical ways you can avoid having problems with your png files.

Let's see some things you should know about png files.

1. What You Should Know About PNG Files

PNG means portable network graphics. The image size of the PNG file can be reduced without affecting the quality of the file because of the lossless compression algorithm that it uses. It is the file format used for internet images. Most browsers including Mozilla Firefox, Chrome, Internet Explorer, support this file format. Android, Linux, Windows, iOS, Windows Vista, and Mac OS X all support PNG files.

Some technical features of PNG files include:

  • It supports RGB of up to 48 bits per pixel.

  • It has grayscale images of up to 16 bits per pixel.

  • It is possible to add text to the text feature.

  • There is no loss of data during the compression of the file.

These are some of the things noteworthy about PNG files. Let's now end this article by telling you how to prevent damaging any PNG file when handling it.

2. What Should You Prevent When Handling PNG Files

When handling PNG files you should do your best to avoid doing the following, which can result in damaging the file.

  • Avoid clicking on images when you are having low battery power left. Also, Do not attempt to record a video.

  • Avoid removing the external memory card when it is still being used by the system.

  • Avoid interrupting the file transfer process. Wait until it is completed before safely removing or unplugging the device.

  • Avoid using your system with an expired antivirus program. Ensure the software is up to date.

Maintaining these precautions will prevent the damaging of your PNG files.

Picture thumbnails not showing on Windows 10? Come here to find out workable tips to fix Windows 10 picture thumbnails not showing.

Conclusion

We hope this article has provided you with the solutions you need to fix any problem of not being able to open a PNG file on Windows 10. If you follow the guidelines in this article, you will protect your PNG files from getting damaged and also easily fix damaged ones.

FAQs

How do I open a PNG file in Windows 11? ›

Windows 11/10 cannot open JPG or PNG files

Reset Photos app. Reinstall the Photos app. Select Photo Viewer as the default if it isn't already.

Why are my PNG files not opening? ›

You might encounter the PNG file not opening error if your photos app, i.e., Windows Photo Viewer is not updated. In that case, you must update it to the latest version. It helps you fix all the bugs and enhances the application performance as well. Check for the Windows updates.

How do I open a PNG file in Windows 10? ›

You can right click on PNG file, select Open with > Photos. Note that Photos app came pre-installed with Windows 10. If you still can't find Photos app on your system, install it from Microsoft Store. Hope this helps!

Why photos are not opening in Windows 11? ›

Change Default Application

The first thing that you should do when the operating system is not opening any photos is to check the default application for opening images. As it turns out, Windows uses a default application for different file types that are used to open the files whenever you wish to open them.

What is the default picture viewer in Windows 11? ›

Windows 11 comes packaged with the Photos app as the default app for almost every image format.

What program do you use to open a PNG file? ›

How to open PNG files
  1. Microsoft Paint (included with Windows)
  2. Adobe Photoshop.
  3. IrfanView.
  4. FastStone Image Viewer.
  5. XnView.
14 Jan 2022

How do I open a PNG image? ›

How to open a PNG file. Nearly all built-in image editing programs can open PNG files. Whether you use a Mac or Windows computer, simply search for the file name and double-click on it. You can then choose the program you want to use from the list of options your computer gives you.

Why can't I open my pictures in Windows 10? ›

If the issue persists, then uninstall and reinstall Photos App and check. Press Windows + X key and select Windows PowerShell (Admin). Close the PowerShell command and restart the PC. Open Microsoft Store and install Photos app.

How do I convert a PNG image to JPEG? ›

How to change a PNG to JPG.
  1. Select. Choose a PNG image from your photo library that is less than 2GB in size.
  2. Convert. Upload your image to automatically convert it to JPG format in an instant.
  3. Download. Your new image will download as a JPG file. Save it, share it, or keep editing it to make it your own.

Can Windows Photo Viewer open PNG files? ›

There shouldn't be any problem opening or using the PNG file format on any operating system. It is a standard file type. You can open it with native computer image software, such as Windows photo viewer.

How do I open a PNG file in Chrome? ›

1. Right click the file. 2. Select Open with > Google Chrome.

What to do if image is not opening? ›

Best Methods to fix error 'Unable to open JPEG file'
  1. Update to the latest Photo Viewer or Photos App.
  2. Use Stellar Repair for Photo.
  3. Go back to the older version of the Photo Viewer.
  4. Rename your JPEG file.
  5. Open JPEG photo in Paint.
  6. Open JPEG photos in an Image Editor.
  7. Perform Clean Boot on your PC.
25 Jul 2022

How do I increase the resolution of a PNG? ›

Select File > Export as > PNG from the menu. Change the Zoom to a higher percentage, 200% or 300%, for example. Set the other options as you need, then click Export. When you use the PNG image in a document or on the web, restrict its dimensions to effectively display the image at a higher resolution (DPI).

How do I change PNG to PDF? ›

It's easy — simply go to Adobe Acrobat online services from any web browser and navigate to the convert JPG to PDF page. Click the Select A File button or drag and drop the image file into the drop zone to upload. You can upload a variety of image types to convert to a PDF, including a: PNG.

How do I open an image in Windows 11? ›

Open File Explorer and navigate to a folder that contains some pictures. Right-click on an image, click on "Open With > Choose Another App > More Apps." The Windows Photo Viewer will be listed there, click it to open the image in the classic application.

How do I view pictures in Windows 11? ›

Microsoft released a new version of the Photos app for Windows 11 in October 2022. To find out which version of the Photos app you are running: In the search box on the taskbar, type photos and then select the Photos app from the results.

How do I fix my pictures in Windows 11? ›

Photos app not working in Windows 11? Here's how to fix it! - YouTube

Is win11 better than 10? ›

In short, updating to Windows 11 means a more snappy experience where apps load faster and your PC wakes from sleep with ease. Windows 10 fast, but Windows 11 is just a bit faster.

How do I view Photos in Windows 11 without opening them? ›

QuickLook(Opens in a new window) offers a cool and convenient way to display files. Install this free app, and it integrates into File Explorer. There's now no need to manually open any type of preview window or pane. In File Explorer, just select the file you want to view and press the spacebar.

Can I install Windows Photo Viewer on Windows 11? ›

You can enable Windows Photo Viewer in Windows 11, if you are not happy with the default Photos app used since Windows 10. Microsoft is using the Photos app as the default image viewer. Luckily, the classic Windows Photo Viewer remains available. You just need to activate it to get it working.

How do I update Windows 10 photo viewer? ›

1. Update Windows Photo Viewer
  1. Select Check for updates.
  2. Check in the box next to the Photo Viewer Click Install Updates.
  3. Wait until the updates finish and then restart the computer.
1 Jun 2022

What is a PNG file extension? ›

PNG stands for “Portable Graphics Format”. It is the most frequently used uncompressed raster image format on the internet. This lossless data compression format was created to replace the Graphics Interchange Format (GIF). PNG file format is an open format with no copyright limitations.

How can I open a PNG file online? ›

How to view PNG files online?
  1. Click inside the file drop area to upload a PNG file or drag & drop a PNG file.
  2. Once upload completes, you'll be redirected to the viewer application.
  3. Scroll down or use the menu to navigate between pages.
  4. Zoom-in or zoom-out page view.
  5. Download source file pages in PNG or PDF format.

Is a PNG better than JPEG? ›

The biggest advantage of PNG over JPEG is that the compression is lossless, meaning there is no loss in quality each time it is opened and saved again. PNG also handles detailed, high-contrast images well.

How do PNG files work? ›

A PNG file contains a single image in an extensible structure of chunks, encoding the basic pixels and other information such as textual comments and integrity checks documented in RFC 2083. PNG files use the file extension PNG or png and have been assigned the MIME media type image/png .

What is the difference between a JPG and PNG? ›

Because of their different compression processes, JPEGs contain less data than PNGs — and therefore, are usually smaller in size. Unlike JPEGs, PNGs support transparent backgrounds, making them preferred for graphic design.

How do I open a JPEG in Windows Photo Viewer in Windows 10? ›

Windows Photo Viewer isn't part of Windows 10, but if you upgraded from Windows 7 or Windows 8.1, you might still have it. To check, press and hold (or right-click) a photo in File Explorer, and select Open with. If Windows Photo Viewer isn't in the list, you cannot install it on Windows 10.

Can I open PNG files on Windows? ›

Nearly all built-in image editing programs can open PNG files. Whether you use a Mac or Windows computer, simply search for the file name and double-click on it.

What program do you use to open a PNG file? ›

How to open PNG files
  1. Microsoft Paint (included with Windows)
  2. Adobe Photoshop.
  3. IrfanView.
  4. FastStone Image Viewer.
  5. XnView.
14 Jan 2022

How do I view a PNG file? ›

They can be used as video overlays or when combining two or more images as layers. There shouldn't be any problem opening or using the PNG file format on any operating system. It is a standard file type. You can open it with native computer image software, such as Windows photo viewer.

How do I convert a PNG image to JPEG? ›

How to change a PNG to JPG.
  1. Select. Choose a PNG image from your photo library that is less than 2GB in size.
  2. Convert. Upload your image to automatically convert it to JPG format in an instant.
  3. Download. Your new image will download as a JPG file. Save it, share it, or keep editing it to make it your own.

How do I open a PNG file in Chrome? ›

1. Right click the file. 2. Select Open with > Google Chrome.

Is a PNG better than JPEG? ›

The biggest advantage of PNG over JPEG is that the compression is lossless, meaning there is no loss in quality each time it is opened and saved again. PNG also handles detailed, high-contrast images well.

How do I change PNG to PDF? ›

It's easy — simply go to Adobe Acrobat online services from any web browser and navigate to the convert JPG to PDF page. Click the Select A File button or drag and drop the image file into the drop zone to upload. You can upload a variety of image types to convert to a PDF, including a: PNG.

How do I update Windows 10 photo viewer? ›

1. Update Windows Photo Viewer
  1. Select Check for updates.
  2. Check in the box next to the Photo Viewer Click Install Updates.
  3. Wait until the updates finish and then restart the computer.
1 Jun 2022

What is a PNG file extension? ›

PNG stands for “Portable Graphics Format”. It is the most frequently used uncompressed raster image format on the internet. This lossless data compression format was created to replace the Graphics Interchange Format (GIF). PNG file format is an open format with no copyright limitations.

How can I open a PNG file online? ›

How to view PNG files online?
  1. Click inside the file drop area to upload a PNG file or drag & drop a PNG file.
  2. Once upload completes, you'll be redirected to the viewer application.
  3. Scroll down or use the menu to navigate between pages.
  4. Zoom-in or zoom-out page view.
  5. Download source file pages in PNG or PDF format.

What is the difference between JPEG and PNG? ›

Because of their different compression processes, JPEGs contain less data than PNGs — and therefore, are usually smaller in size. Unlike JPEGs, PNGs support transparent backgrounds, making them preferred for graphic design.

How do I open a PNG file in Word? ›

Convert PNG to Word Online for Free
  1. Start by going to our converter tool.
  2. Drag your PNG into the toolbox to save it as PDF.
  3. On the following page, click “PDF to Word.” Choose “OCR” if needed.
  4. Wait for a few seconds, as we save the image to Word.
  5. Click “Download” to save your new PDF.
21 Dec 2021

How do I download a PNG image? ›

Right-click the PNG and select "Save Image As".

The "Save Image As..." button will turn blue when you click it.

How do I change a PNG to a JPG in Windows? ›

In Windows, open JPG in Microsoft Paint, and click File > Save as > PNG > Save. In Photoshop (Windows or Mac), go to File > Save as > Save as type > PNG > Save. Or File > Export > Export As > PNG > Export. In Preview on Mac, select File > Export > Export As > Format > PNG > Save.

How do I change a PNG to high resolution? ›

How to convert PNG to HDR
  1. Upload png-file(s) Select files from Computer, Google Drive, Dropbox, URL or by dragging it on the page.
  2. Choose "to hdr" Choose hdr or any other format you need as a result (more than 200 formats supported)
  3. Download your hdr.

What programs can edit PNG files? ›

As for the desktop tools which can help you edit/resize transparent PNGs, the best one is Adobe Photoshop. Others include GIMP, Fireworks and Microsoft Office Picture Manager.

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